Privacy Policy

BrioLabel ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when using the BrioLabel website and services.

1. Information We Collect

Depending on how you use BrioLabel, we may collect:

• Account information
  Name, email address, organization name and authentication information.
• Label templates and uploaded content
  Templates, images, logos, fonts, spreadsheets, CSV files and other content you upload or create within BrioLabel.
• Business data
  Data you import or connect for label generation, including product, inventory, shipping or event information.
• Usage information
  Information about how you use BrioLabel, including pages visited, features used and application performance.
• Device information
  Browser type, operating system, IP address and similar technical information used for security and troubleshooting.
• Cookies
  We may use cookies or similar technologies to keep you signed in, remember preferences and improve the service.

2. How We Use Your Information

We use your information to:

• Provide and operate BrioLabel.
• Create and store label templates.
• Generate and print labels.
• Authenticate users.
• Respond to support requests.
• Improve product performance and usability.
• Maintain security and prevent abuse.
• Comply with legal obligations.

3. Your Content

You retain ownership of the templates, images, logos, data and other content you upload to BrioLabel.

We process your content solely for the purpose of providing the BrioLabel service.

You are solely responsible for ensuring that you have the right to upload, store and print any content using BrioLabel.

4. Data Sharing

We do not sell your personal information.

We may share information only with trusted service providers that help us operate BrioLabel, such as hosting, authentication, payment processing, analytics or customer support providers.

We may also disclose information when required by applicable law or to protect our legal rights.

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration or destruction.

However, no online service can guarantee absolute security.

6. Data Retention

We retain your information for as long as your account remains active or as necessary to provide the service, comply with legal obligations, resolve disputes and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Delete your account and associated personal data.
• Request a copy of your personal information.
• Object to or restrict certain processing.

To exercise these rights, please contact us using the information below.

8. Third-Party Services

BrioLabel may integrate with third-party services such as Shopify, Google Sheets, authentication providers or payment processors. These services are governed by their own privacy policies.

9. Children's Privacy

BrioLabel is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.